CC INBOUND

administrate normal lines, green lines, unitel lines and four digits lines

helpdesk = specialty technical assistance

order line = taking over orders

IVR "televoting" services

marketing research

establish appoiments, events confirmation, presentation, demo

high fidelity and client reactivation

administrating partners communications: dealers, marketing campaignes and events

interactive communication center: e-mail/web in/out, sms in/out, fax in/out, in/out post, field agent/courier in/out